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In this guide you will learn how to add a shared mailbox to Outlook.

To be able to access a shared mailbox you need to have permission to do so. Once you have acquired permission the IT Servicedesk will add you to the member list. The shared mailbox will usually appear automatically after restarting Outlook. If that doesn't work you can add it manually using the following steps: 

        1. Open Outlook.

        2. Choose the File tab in the ribbon.

        3. Choose Account Settings, then select Account Settings from the menu.

        4. Select the Email tab.

        5. Make sure the correct account is highlighted, then choose Change.

        6. Choose More Settings > Advanced > Add.

        7. Type the shared email address, such as: sharedbox@agriterra.org  (you can also just type the                      name and leave out @agriterra.org).

         8. Choose OK > OK. Don't worry if Outlook freezes for a moment. Sometimes it will say                           "Outlook is not responding" this should take no more then 30 seconds.

        9. Choose Next > Done > Close.

Now you  can access the shared mailbox on the left hand side of the screen right under your own mailbox and folders, just press the little arrow in front of the name to expand the folders.