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This guide will explain how to create a bootable USB drive in order to wipe and reinstall windows. 

This method is a bit longer and has more steps than the other methods so be sure to try those first!

Reset and wipe a computer (1st Method)

Reset and Wipe a computer (2nd Method)

Reset and Wipe a computer (3rd Method)

You will need a USB drive of at least 8GB.

Step 1: Download the Media Creation Tool

1. Go to the Microsoft Website:

   • Open your web browser and go to the Windows 11 download page .

2. Download the Tool:

   • Click on the "Download tool now" button under the "Create Windows 11 installation media" section.

Step 2: Run the Media Creation Tool

1. Open the Tool:

   • Once the download is complete, run the Media Creation Tool executable file (MediaCreationTool21H2.exe for Windows 10, for example).

2. Accept the License Terms:

   • Read the license terms and click "Accept" to continue.

Step 3: Choose the Installation Media

1. Select Create Installation Media:

   • On the "What do you want to do?" page, select "Create installation media (USB flash drive, DVD, or ISO file) for another PC" and click "Next".

2. Select Language, Edition, and Architecture:

   • You can use the recommended options for your PC.
     Click "Next" when you're ready.

Step 4: Choose USB Flash Drive

1. Select USB Flash Drive:

   • Choose "USB flash drive" on the "Choose which media to use" page and click "Next".

               2. Insert the USB Drive:

1. • Insert a USB flash drive with at least 8 GB of space into your PC.

     3. Select the USB Drive:

     • The tool will display a list of available USB drives. Select your USB drive from the list and click "Next".

Step 5: Download and Create Media

1. Download Windows:

   • The Media Creation Tool will download the necessary Windows files. This might take some time depending on your internet connection speed.
      
     • Once the download is complete, the tool will create the bootable USB drive. Wait for the process to finish.
       
     • When the process is complete, you will see a message saying "Your USB flash drive is ready". Click "Finish" to exit the tool.
       

Step 6: Boot from the USB Drive

1. Restart Your PC:

   • Insert the bootable USB drive into the PC you want to install or repair Windows on and restart the computer.

2. Access Boot Menu:

   • As the PC starts, press the appropriate key repeatedly until you enter the Boot Menu (commonly F12 or Del depending on your PC's manufacturer).

1. Select the USB Drive:

   • Select the USB drive from the Boot Menu options to boot from it.

2. Install or Repair Windows:

   • Follow the on-screen instructions to install or repair Windows.

Step 7: Installing Windows

• The setup will load and follow the steps on screen. 
• Choose "Custom: Install Windows only (advanced)".

• The next screen will show your hard drive space. Here we need to remove every entry starting with "Drive 0".  Delete the entries one by one. 
• When the screen is empty or all Drive 0 partitions are removed you can press Next and Windows will start to install. 

• Once the installer is finished you can follow the steps to enroll the device in our systems. 

Setup your new Windows 10/11 device